| A candidate replies at 11:40 at night |
Nobody sees it until the morning. By then two other agencies have already called her. |
It replies straight away, and nobody on your team sees what it said until a client forwards it back. |
It writes the reply, checks the calendar, and either sends it or holds it for your recruiter. You choose which, per client. |
| A candidate stops replying after the second interview |
Someone chases her if they remember. On a busy week nobody remembers. |
It chases the people someone wrote a rule for. Everybody else goes quiet with her. |
Every candidate has a next step and a date on it. Nothing sits untouched without someone being told. |
| Two clients want the same candidate |
Whoever asked loudest gets her CV first, and you hear about the clash afterwards. |
It has no idea the second role exists. Nothing told it. |
Both roles sit in one place, so you see the clash before the CV goes out. |
| It gets something wrong |
You hear about it from the client. |
You dig through logs, change the wording, and hope the next one comes out better. |
You can see what it sent and why, on the same thread, and move that step to approval only, in one click. |
| Your best recruiter resigns |
Six months of client history leaves with her, in her inbox and in her head. |
The same, and a tool only she knew how to restart. |
The history stays on the account. Whoever picks it up opens the thread and reads what happened. |
| Time to first result |
Weeks of new process that the team quietly stops following. |
A month building it, then a longer month fixing it against real email. |
One live role scheduled end to end in your first week. |
| Who keeps it running |
Your recruiters, on top of a full desk. |
You do. Every time the model changes or a mailbox behaves oddly, that is yours. |
We do. |